Privacy Policy

Privacy Policy

My Rail Ticket is an independent rail travel-assistance website offering rail ticket and rail reservation support. We treat personal information submitted through our website, phone, email or enquiry form with care and use reasonable safeguards to protect it from unauthorized access or misuse.

Information We May Collect

When you contact us or request assistance, we may collect details such as your name, phone number, email address, travel route, travel date, passenger information, billing or contact details, enquiry content, IP address, browser type, device information, access time and website usage information.

How We Collect Information

We may collect personal information when you submit a form, call our support team, email us, request rail reservation help, ask for changes or cancellations, provide feedback, or otherwise communicate with us.

How We Use Your Information

We may use submitted information to respond to enquiries, provide rail ticket and rail reservation support, communicate about your request, process service-related questions, improve our website, monitor service quality, prevent fraud, and share administrative updates about our services or policies.

Who We Share Your Information With

We do not sell personal information. Information may be shared with travel service providers, payment or technology providers, customer-support partners, legal authorities where required, or other parties necessary to respond to your enquiry or complete a requested service.

Payment and Transaction Data

Please do not submit payment-card details through the website contact form. If payment information is ever required for a service, transaction data should be handled through secure and authorized payment channels only.

How We Protect Your Information

We use administrative, technical and reasonable security measures to protect information provided to us. No website or electronic communication method can be guaranteed as completely secure, but we work to reduce risks and improve our procedures as technology changes.

Third-Party Websites and Applications

Our website may include links or integrations with third-party services. Information collected by third-party websites, platforms or applications is governed by their own privacy practices. My Rail Ticket is not responsible for those separate privacy practices.

Policy Updates

We may update this Privacy Policy from time to time. Any material updates may be posted on this page or communicated through reasonable notice. Continued use of the website after updates means you accept the revised policy.

Contact Us

For privacy questions, rail ticket support, reservation enquiries, cancellation or refund-related assistance, contact us at:
Email: support@myrailticket.com
Phone: +1 (877) 513 1904
Address: 8 The Green Ste R Dover, DE 19901, USA